Privacy Policy

This Privacy Policy applies to all operations of KS Group (“we,” “us,” or “our”) and is effective for the website https://ksgroup2025.com and related online activities. Please read this policy carefully to understand our practices regarding your personal data.

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the new policy.

This policy is designed to inform external individuals (e.g., customers, website visitors) how we collect, use, and protect their personal data in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA).

How and Why We Use Personal Data

Personal Data We Collect
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

Personal Details: Name, email address, phone number, identification details.
Order Information: Billing and shipping address, payment details (handled securely by our payment gateways), transaction history.
Account Information: Username, password, and preferences for your account on our site.
Technical & Usage Data: When you visit our site, we automatically collect your IP address, browser type, device information, and usage data through cookies and similar technologies.

Purposes of Processing
We use your personal data for the following purposes:

To process, fulfill, and deliver your orders, including managing payments and shipping.
To create and manage your account and provide you with customer support.
To detect, prevent, and address technical issues, fraud, and security breaches.
To comply with legal and regulatory requirements under Malaysian law.
With your consent, to send you marketing communications about our products, promotions, and news.

Sharing of Personal Data
We will not share your Personal Data with third parties except where such sharing is necessary for our regular business operations to provide services to you.

We use trusted third-party service providers who process data on our behalf under strict instructions (e.g., payment gateways like Stripe/FPX, shipping couriers like Pos Laju/J&T). We have data processing agreements in place to ensure your data is protected.

We will not knowingly disclose your Personal Data to third parties for the purposes of allowing them to market their products or services to you.

When required by law, regulation, legal process, or an enforceable governmental request, we may disclose your Personal Data to public authorities or other third parties as necessary.

Transfer of Personal Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Cookies
Our website uses cookies and similar tracking technologies to track activity and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Your Rights Under the PDPA
As a data subject under the PDPA, you have the right to:

Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Withdraw Consent: Withdraw your consent for processing, especially for marketing purposes, at any time by using the “unsubscribe” link in our emails or contacting us.
Limit Processing: Request limitations on how we use your personal data.

To exercise any of these rights, please contact us using the details provided below.

Security of Data
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Privacy Policies of Third Parties
This Privacy Policy applies only to our services. Our website may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Contact Us
For any questions, concerns, or requests regarding this Privacy Policy and your personal data, please contact our Data Protection Officer:

Email: admin@ksgroup2025.com
Phone: +60 16828 9776

Last Updated: 4 September 2025